Contact us

We usually process and ship orders within one business day.

Shipping times vary depending on the courier:

• USPS Priority: 1 to 3 days
• USPS Ground ADV: 4 to 6 days
• UPS Ground: 3 to 5 days

NOTE: Custom-made vests take longer because they need to be made first.

Each product has a sizing chart (and tips) located on the product page. We recommend measuring yourself to get an accurate chest measurement. Do not rely on a previous vest size when ordering because other manufacturers size their products differently. i.e., an XL from us will be a 48 vest, but an XL from another company might be 46, 48, or 50. Contact us if you need more help.

See our Sizing Tips for more details.

We are located in the USA and ship to the following countries:

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States of course.

To inquire about shipping to a different destination, please contact us.

Duties and Taxes - Keep in mind that your country may collect duties and import taxes prior to, or at delivery. If concerned, you would want to contact your government to find out those amounts.

We have a 30 day return policy. No reason needed. Simply request a return within 30 days of receiving your item.

The item just needs to be:

• Unworn or unused
• Still have its original tags
• Free of odors (cigarettes, pets, etc)

Request a Return

• To request a return, simply click the following link and log into your account (no password needed); view your order details; and click 'Request a Return'
• Login to Your Account

See our full return/refund policy for more information

Refunds are processed within 1 to 7 business days from when we receive the item(s) back.

Track Your Order Status

Method #1

• Click the Chat Bubble at the bottom right corner of the site
• Click 'Track My Order'
• Enter Order Number and Email address

Method #2

• Download the SHOP App to receive real-time order status updates; delivery notifications; & live-map tracking
• Get the app here: https://shop.app/

Method #3

• If you do not know your order number, than you will need to contact us for your order information. Head to the contact page to get our contact info and call, email, or text us from there
• Visit our Contact Page

Our system automatically emails you the tracking number once the order is shipped. Please check your spam inbox just in case.

You can also download the SHOP APP for real-time order updates, delivery notifications, and live-map tracking.

If your card was declined, it was likely due to AVS mismatch. This means that the address that you entered was different from the address associated with your credit card. We automatically decline those types of transactions in order to prevent fraud. If you are the cardholder and are looking to ship to a different address, please checkout using the PayPal method. You do not need a PayPal account; PayPal allows using a different shipping address because they have more advanced fraud tools. If you still have issues, please send us an email or shoot us a text message. Sorry for any inconvenience.

Our strict fraud settings help prevent someone from illegally using someone elses credit card without their knowledge.

If your card was declined, then no money was ever transferred to us. The way the credit card handshake works is like this:

You want to purchase something for $50. Your card processor has to put a temporary hold on $50 to make sure that you have that amount available. It then talks to our card processor. If all is good, then the hold is released and the money is transferred to us. However, if our system declined your purchase due to suspected fraud, AVS mismatch (incorrect billing address), etc, then no transfer of money ever occurs, but your $50 was still on a temporary hold.

Some cards release the hold immediately, while others take their time releasing the hold. this causes the card holder to think that the money was transferred, but it just has not been released from the hold yet.

I hope that I explained it properly. Just give it some time and it will be released automatically.

We try to fulfill orders very quickly and cannot guarantee that we can catch the order in time; that said, if you want to try, please email us AND text us and we’ll see what we can do (but cannot be guaranteed).

You can subscribe to our newsletter and receive 15% off on your first order. We also send exclusive deals and discounts to our newsletter subscribers.

You can subscribe to our newsletter via the footer of any page on our site.

We give a 20% discount to our military (with proof). We appreciate your service to our country. It is appreciated. Contact us via text or email for more information about our military discount.

You are in the right place. Our phone number is located right below this FAQ section.

We are an American owned company located in NJ USA that offers factory direct pricing; dropshipping; and we can manufacturer products for your brand. Our wholesale B2B prices are very competitive and we do not think anyone has better prices for the same quality products.

Send us an email and include details about your business or website. We will send you a catalog and price list and everything else to get you started selling quality motorcycle apparel. Thank you for your interests.